{"id":911,"date":"2021-08-29T00:29:55","date_gmt":"2021-08-29T00:29:55","guid":{"rendered":"https:\/\/palorosabeachwear.co\/en\/?page_id=911"},"modified":"2021-09-29T20:01:11","modified_gmt":"2021-09-29T20:01:11","slug":"faq","status":"publish","type":"page","link":"https:\/\/palorosabeachwear.co\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row css=&#8221;.vc_custom_1627423213527{margin-top: 200px !important;margin-bottom: 100px !important;}&#8221;][vc_column][vc_row_inner thb_max_width=&#8221;max_width&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_custom_heading text=&#8221;FREQUENTLY ASKED QUESTIONS&#8221; font_container=&#8221;tag:h3|text_align:center|color:%23000000&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1632945569796{margin-bottom: 80px !important;}&#8221;][vc_toggle title=&#8221;DO YOU HAVE A SIZE GUIDE?&#8221; size=&#8221;sm&#8221; open=&#8221;true&#8221;]Heads up! As we are a COLOMBIA based company, our products will come with COL sizing, but not to worry, all product sizes have been converted accordingly to match sizes in your country. Check out our size guide <a href=\"https:\/\/palorosabeachwear.co\/en\/size-chart\/\">HERE.<\/a>[\/vc_toggle][vc_toggle title=&#8221;DO YOU ALLOW WHOLESALE?&#8221; size=&#8221;sm&#8221; open=&#8221;true&#8221;]Yes, we currently offer a wholesale service Please contact us to <strong>sales@palorosabeachwear.co<\/strong>[\/vc_toggle][vc_toggle title=&#8221;I WOULD LOVE TO WORK FOR YOU, HOW DO I FIND OUT ABOUT JOB VACANCIES?&#8221; size=&#8221;sm&#8221; open=&#8221;true&#8221;]For a chance to join the Palo Rosa Beachwear team please send your curriculum to <strong>info@palorosabeachwear.co.<\/strong><\/p>\n[\/vc_toggle][vc_toggle title=&#8221;WHAT IS YOUR RETURNS POLICY?&#8221; size=&#8221;sm&#8221; open=&#8221;true&#8221;]\n<ul>\n<li><strong>Items must be returned within 28 days of receipt.<\/strong><\/li>\n<li><strong>Items must be unworn and unwashed.<\/strong><\/li>\n<li><strong>swimwear can only be returned if the hygiene seal has not been removed.<\/strong><\/li>\n<li><strong>Items must have all tags attached.<\/strong><\/li>\n<li><strong>Palo Rosa Is Not responsible for Any additional cost for the returns.\u00a0<\/strong><\/li>\n<li><strong>Palo Rosa Does Not refund money.\u00a0<\/strong><\/li>\n<\/ul>\n[\/vc_toggle][vc_toggle title=&#8221;WHERE IS MY ORDER?&#8221; size=&#8221;sm&#8221; open=&#8221;true&#8221;]HI THERE! IT IS VERY EASY TO TRACK YOUR ORDER, ENTER <strong><a href=\"https:\/\/www.dhl.com\/us-en\/home\/tracking.html\" target=\"_blank\" rel=\"noopener\">https:\/\/www.dhl.com\/us-en\/home\/tracking.html<\/a> <\/strong>AND ENTER YOUR GUIDE NUMBER. IT IS A NUMBER THAT WE SENT YOU IN THE LAST DISPATCH CONFIRMATION E-MAIL.[\/vc_toggle][vc_toggle title=&#8221;PAYMENT METHODS&#8221; size=&#8221;sm&#8221; open=&#8221;true&#8221;]IN <strong>www.palorosabeachwear.co<\/strong> YOU CAN PAY WITH VISA, MASTERCARD AND AMERICAN EXPRESS CREDIT CARDS (ISSUED IN COLOMBIA), PSE (SAVINGS ACCOUNT OR CURRENT ACCOUNT), EFFECTY OR BANK TRANSFER OR BANK TRANSFER, FOR THIS LAST PAYMENT WRITE US BY WHATSAPP TO THE NUMBER +57 3103375561 AND REQUEST THE DATA OF THE BANK ACCOUNT.[\/vc_toggle][vc_toggle title=&#8221;GUARANTEE?&#8221; size=&#8221;sm&#8221; open=&#8221;true&#8221;]THE PRODUCTS WILL HAVE A ONE MONTH WARRANTY FROM THE DATE OF PURCHASE. THE PRODUCT MUST NOT BE MODIFIED BY THE BUYER OR ALTERED FROM ITS ORIGINAL CONDITION. ALSO MUST BE IN GOOD AND CLEAN CONDITION[\/vc_toggle][vc_toggle title=&#8221;HOW TO USE A DISCOUNT COUPON?&#8221; size=&#8221;sm&#8221; open=&#8221;true&#8221;]IF YOU HAVE A DISCOUNT COUPON, YOU MUST ENTER THE CODE IN THE FIELD THAT SAYS &#8220;COUPON CODE&#8221; IN THE CART; AND THE ESTABLISHED AMOUNT WILL BE AUTOMATICALLY DISCOUNTED FROM THE TOTAL VALUE OF THE PURCHASE.<\/p>\n<p>WRITE THE CODE OF THE BONUS CORRECTLY, RESPECT THE CAPITAL LETTERS, LOWER CASES AND THE NUMBERS.<\/p>\n[\/vc_toggle][vc_toggle title=&#8221;CARE AND RECOMMENDATIONS&#8221; size=&#8221;sm&#8221; open=&#8221;true&#8221;]WE RECOMMEND YOU WASH YOUR SWIMSUITS WITH COLD WATER AND MILD SOAP. DO NOT USE A WASHING MACHINE OR DRYER. DO NOT IRON. DO NOT USE WHITENER.[\/vc_toggle][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1627423213527{margin-top: 200px !important;margin-bottom: 100px !important;}&#8221;][vc_column][vc_row_inner thb_max_width=&#8221;max_width&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_custom_heading text=&#8221;FREQUENTLY ASKED QUESTIONS&#8221; font_container=&#8221;tag:h3|text_align:center|color:%23000000&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1632945569796{margin-bottom: 80px !important;}&#8221;][vc_toggle title=&#8221;DO YOU HAVE A SIZE GUIDE?&#8221; size=&#8221;sm&#8221; open=&#8221;true&#8221;]Heads&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-911","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/palorosabeachwear.co\/en\/wp-json\/wp\/v2\/pages\/911","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/palorosabeachwear.co\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/palorosabeachwear.co\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/palorosabeachwear.co\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/palorosabeachwear.co\/en\/wp-json\/wp\/v2\/comments?post=911"}],"version-history":[{"count":5,"href":"https:\/\/palorosabeachwear.co\/en\/wp-json\/wp\/v2\/pages\/911\/revisions"}],"predecessor-version":[{"id":1268,"href":"https:\/\/palorosabeachwear.co\/en\/wp-json\/wp\/v2\/pages\/911\/revisions\/1268"}],"wp:attachment":[{"href":"https:\/\/palorosabeachwear.co\/en\/wp-json\/wp\/v2\/media?parent=911"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}